Shipping policy
Last updated: November 11, 2026
This policy explains how we ship orders from Trackly Shop (trackly360shop.com).
Where we ship
We ship to all 50 states of the United States.
Delivery time
Your order usually arrives within 4 to 6 business days (Monday to Friday, excluding public holidays) from when we confirm it. This includes order preparation and transport. During campaigns such as Black Friday or Christmas, it may take a few more days; if so, we will announce it in the store.
Where we ship from
We work with suppliers who ship products directly from their warehouses in the United States. There are no customs duties or import fees for you to pay on delivery. Any applicable sales tax is shown at checkout before you pay.
If you buy several products, they may arrive in separate packages and on different days, at no extra cost.
Shipping costs
Shipping is free on all orders.
Tracking
When your order ships, we will email you the tracking number. It may take 24 to 72 hours to show the first updates.
Delays and issues
If your order goes past the maximum delivery time, email us at support@trackly360shop.com with your order number and we will check with the carrier. If you do not receive it within the agreed time, you can give us a reasonable additional period and, if it still does not arrive, cancel the order and get back everything you paid. If the package is lost or arrives damaged, we will send you another one or refund your money, at no cost to you.
Delivery address
Please check your address carefully before paying. If you make a mistake, email us as soon as possible: if the order has not shipped yet, we will correct it. If the package is returned because the address was wrong or it could not be delivered after several attempts, we will offer to ship it again, with you paying for the new shipping, or to refund the order minus the shipping costs.
Contact
For any questions about your shipment, email us at support@trackly360shop.com.